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Guía Completa del Programa de Manejo de Deudas de Consumer en Puerto Rico 

Discover how it works and how it could help you regain control of your finances

Dealing with debt can be an overwhelming experience. Many people in Puerto Rico face the stress of multiple payments, high interest rates, and the uncertainty of how to move forward. The good news is that there are reliable and effective solutions to regain control of your finances.

One of the most effective programs is Consumer's Debt Management Program (DMP), a tool designed to help you pay off your debts in a structured way, in less time, and with professional support.

In this comprehensive guide, we explain everything you need to know.

What is a Debt Management Program?

Consumer's Debt Management Program is a structured plan, administered by a nonprofit organization, that helps you pay off unsecured debts, such as credit cards, medical bills, or personal loans, through a single monthly payment.

Instead of managing multiple payments and dates, the program consolidates your debts into a single payment, making it easier to organize and reducing financial stress.

At Consumer, in partnership with GreenPath Financial Wellness, this program is specifically designed to assist consumers in Puerto Rico in achieving financial stability with expert and personalized support.

How does the Debt Management Program work?

The process is simple, but highly effective. It generally includes the following steps:

1. Confidential Financial Evaluation

It all begins with a complimentary financial coaching session, where a certified counselor reviews your income, expenses, and debts.

2. Creating a Custom Plan

If the program is suitable for you, a plan is designed to fit your economic reality, prioritizing affordable and sustainable payments.

3. Agreements with Creditors

The organization works directly with its creditors to:

  • Reduce interest rates
  • Eliminate certain fees or penalties
  • Set up a manageable payment plan

4. A single monthly payment

You make a single monthly payment to Consumer, in partnership with GreenPath, and we will distribute it to your creditors.

5. Continuous Accompaniment

Throughout the program, you will receive financial education and ongoing support to help you maintain healthy financial habits and expand your financial knowledge.

Main Benefits of the Program

Our debt management program offers multiple advantages for those seeking financial stability:

✅ pagos mensuales más bajos

Thanks to negotiations with creditors, many people are able to reduce their monthly payments and make them more manageable.

✅ Reduction of interest rates

Significantly lower rates can be obtained, allowing more money to be applied to the principal of the debt.

✅ A single organized payment

Simplify your financial life by consolidating multiple debts into a single monthly payment.

✅ Debt elimination in less time

Most programs are completed in between 3 and 5 years.

✅ Professional Support and Financial Education

You receive ongoing guidance to improve your budget and make informed decisions.

✅ Greater peace of mind

Reducing financial turmoil helps alleviate stress and restore emotional peace of mind.

Who can benefit from this program?

Consumer's debt management program is ideal for individuals who:

  • They have credit card debt or other unsecured debts
  • They feel that minimum payments do not enable them to progress
  • They aim to reduce interest without acquiring a new loan
  • They have stable income, but they need to reorganize their finances.

This type of program is designed to help you regain control without resorting to more drastic options such as bankruptcy or debt settlement agreements.

What types of debts does it include?

Generally, the program covers:

  • Credit Cards
  • Personal Loans
  • Medical Bills
  • Lines of credit or credit accounts in stores or businesses

These are considered unsecured debts, which are typically included in a debt management program.

What makes the Consumer program different?

At Consumer, our approach is based on education, empathy, and personalized support.

As a nonprofit organization affiliated with GreenPath Financial Wellness:

  • We work with a broad network of creditors to seek better terms
  • We have certified advisors who speak Spanish and English
  • We offer free guidance to assist you in making the best decision
  • We have helped thousands of people pay off their debts and regain their financial well-being.

Our goal is not only to help you get out of debt, but to provide you with the tools necessary to build a healthy financial future.

Take the first step towards your financial stability

If you feel that your debts are weighing you down, you do not have to face it alone. Our debt management program may be the solution you need to regain control and move forward with confidence.

Speak with a certified Consumer advisor today by calling (787) 722-8835

Remember: every situation is unique, but there are always options available to assist you.

The debt management program is a powerful tool to reorganize your finances, reduce stress, and move toward a debt-free life. With the right support, discipline, and a clear plan, it is possible to achieve it.

At Consumer, we are here to accompany you every step of the way.


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CONSUMER is a nonprofit credit counseling organization. The goal of CONSUMER is to offer guidance and assistance to individuals seeking to manage and overcome financial challenges through education, financial counseling, and debt management programs. The information provided is solely for educational purposes. It is recommended to consult with a licensed financial advisor and a licensed tax advisor before making any major financial decisions. CONSUMER is not a debt settlement company, credit repair company, credit repair service, nor does it provide loans for debt consolidation. By using this website, you acknowledge and agree that CONSUMER is not responsible for the financial decisions you make based on the information provided on this site.